💰 Money-Back Guarantee

Refund Policy

We stand behind our courses with confidence. Learn about our comprehensive refund guarantee and process.

30-Day Satisfaction Guarantee

We're so confident in the quality of our courses that we offer a full 30-day money-back guarantee. If you're not completely satisfied with your learning experience, we'll refund your investment.

30-Day Window

Full refund available within 30 days of course purchase

No Questions Asked

Simple refund process with no complicated requirements

Quick Processing

Refunds processed within 5-7 business days to original payment method

Refund Eligibility

✓ Eligible for Full Refund

  • Course purchased within the last 30 days
  • Completed less than 50% of course content
  • No previous refund requests for SpeakMaster courses
  • Account in good standing with no policy violations

✗ Not Eligible for Refund

  • More than 30 days since course purchase
  • Completed 50% or more of course content
  • Previous refund granted for any SpeakMaster course
  • Account suspended or terminated for policy violations

How to Request a Refund

Our refund process is designed to be simple and transparent. Follow these steps to request your refund:

1

Submit Request

Contact our support team through the contact page with your refund request and order details.

2

Verification

We'll verify your eligibility and review your course progress within 24 hours.

3

Approval

Once approved, you'll receive confirmation and your account access will be revoked.

4

Processing

Refund processed to your original payment method within 5-7 business days.

Special Circumstances

Technical Issues

If you experience persistent technical problems that prevent course access, we may extend the refund window or provide alternative solutions.

Medical Circumstances

In cases of serious illness or medical emergencies, we may consider refund requests beyond the standard 30-day period on a case-by-case basis.

Course Quality Issues

If you encounter significant quality issues with course content, we'll work to resolve the problem or provide a full refund regardless of completion status.

Duplicate Purchases

Accidental duplicate purchases will be refunded immediately upon verification, regardless of the 30-day window.

Need to Request a Refund?

Our customer success team is ready to help process your refund quickly and efficiently.